Privacy

Data controller

Saralan Glass Design Ltd.

If you have any questions, concerns or would like more information about anything mentioned in this privacy notice, please contact us.

enquiry@saralan.co.uk

Saralan Glass Design Ltd,
Unit 5, Harlescott Barns,
March Way, Shrewsbury.
SY1 3SY

+44 (0) 1743 468711

Personal information we process via our website

  • Email addresses
  • Photographs of completed projects and work in progress
  • Staff roles and contact info
  • Website usage data

Purposes and lawful bases for processing personal information

Email addresses

Where it comes from: Provided by enquirers via links on our website.

How it's processed: Used to answer enquiries, process requests and manage delivery of products and services and communication on ongoing basis until conclusion of contract.

Who it's shared with: Colleagues within our company as necessary and appropriate.

Lawful basis for processing: Contract.

Photography

Where it comes from: On-site photograhy of completed projects and work in progress

How it's processed: Published on website. Faces blurred as appropriate so that this is not personally identifiable information.

Who it's shared with: Any visitor to our website.

Lawful basis for processing: Legitimate interests.

Staff roles and contact info

Where it comes from: internal company records.

How it's processed: Published on our website. Updated as circumstances change.

Who it's shared with: Visitors to our website.

Lawful basis for processing: Legitimate interests.

Website usage data

Where it comes from: Google Analytics tracking script on each page of our website.

How it's processed: We use this information to help us understand how people use our website and to improve their experience when using it. We anonymise certain key information to ensure we do not identify any visitor personally.

Who it's shared with: Our management team.

Lawful basis for processing: Legitimate interests.

Security

We have comprehensive, multi-layered security procedures and processes in-place in order to protect your information while it is stored on our systems.

Retention and destruction of information

We will retain your personal information only as long as necessary while we are providing services to you. We will also retain your personal information to fulfil legal requirements. In any event, we won’t retain your personal information for longer than seven years.

We keep your personal information:

  • To respond to enquiries or complaints
  • To show we have treated you fairly
  • To maintain our records
  • Where we are required to do under a contract

Email addresses

Retained until conclusion of contract, in accordance with our retention and destruction policy

Photography

Retained/Destroyed: In accordance with our retention and destruction policy

Staff roles and contact info

Retained/Destroyed: In accordance with our retention and destruction policy

**Website usage data

Google Analytics data. We anonymise IP addresses so this does not identify any visitor to our website personally. Even so, we retain this data for the minimum period possible (14 months).

Policy

Personal information is destroyed securely at the appropriate time, in accordance with our internal information retention and destruction policy.

Your rights

The right to be informed

This privacy statement aims to provide you with clear and concise information about what we do with your personal data.

The right of access

You have the right to access any personal information we hold about you.

Please contact us

We will ask for information to prove your identity before any personal information is released to you.

We don't charge a fee for providing you with information we hold about you.

We are required to provide you with the information within one month from the date of receipt of your request.

The right to rectification

You have the right to request rectification of any inaccurate or incomplete personal information which we hold. Please contact us. We are required to rectify the information within one month.

The right to erasure (to be forgotten)

We have rigorous arrangements for retention and destruction of information in place. You also have the right to request deletion of personal information

Please contact us

We may be required to retain some information to comply with a legal obligation or if the information will be required for the purposes of resolving a complaint.

The right to restrict processing

You have the right to request the restriction or suppression of your personal data. This is not an absolute right and only applies in certain circumstances.

When processing is restricted, We are permitted to store the personal data, but not use it.

You can make a request for restriction by contacting us.

We have one month to respond to a request.

The right to object

You have the right to object to our processing of your personal information at any time.

If you object we will stop processing your personal information as soon as we receive your written objection. Please contact us

The right to complain to the data protection regulator

We would appreciate the opportunity to resolve any complaints you have, however you also have the right to complain to the UK data protection regulator (the "ICO") about how we've used your personal data.

The ICO website also contains useful information about your privacy rights.

Measuring our Visitors

We measure visitors to our website using Google Analytics. This records the pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous - so we don't know who you are; we only know that somebody visited our site.

The information we collect from analytics helps us understand, for example, how people arrive at our site and how well our website is meeting the needs of our visitors. We use this information to help us understand how people use our website and to improve their experience when using it.

You can learn more about Google Analytics or opt out if you wish.

Cookies

Our website may set the following cookies:

Google Analytics

_gat, _gid, _ga

These cookies are necessary for Google Analytics to work properly.

Cookie Consent

cookieconsent_dismissed

This cookie is set when you click the "Got it!" button on the "This website uses cookies to ensure you get the best experience on our website" banner.

This prevents you being shown the banner again for up to one year.

 

 

 

 

 

 

 

 

 


 

Product Range

  • Frameless Glazing
  • Sun Room
  • Curved Glass Structures
  • All Glass Balustrades
  • Large span all glass roof structures
  • Bolted Glass Facades such as Hansen Thermospan, Pilkington Planar and St Gobain Spiderglass
  • Glass Canopies, with support steel if required
  • Internal Glass Partitions, both fire rated and non fire rated
  • All Glass entrances, Automatic, Sliding, Swing or Revolving
  • Bespoke glass features
  • Glass Flooring
  • Armourplate Facades and Entrances
  • All Glass / Frameless Glass Shop fronts